Automatic WhatsApp replies, around the clock
Most of what reaches you repeats: shipping, sizes, availability, payment methods. Answering it does not need an employee awake at 3am — it needs an answer written once.
Flows you build yourself
The conversation is built by dragging: a question, options, a condition, then a reply or a handover. No code, and in Arabic.
An AI assistant grounded in your data
The assistant answers from the business information you enter and the knowledge base you approve — not from general knowledge. An invented answer about your return policy is worse than no answer.
And when automation should stop
When a customer asks for a person, or the question leaves what is known, the conversation moves to the inbox and is assigned to an agent. Automation that does not know when to step aside loses the customer.
Common questions
- Does it understand Saudi dialect?
- The assistant works in Arabic including colloquial phrasing; its accuracy still depends on how clearly you have given it the information.
- Does it only reply outside working hours?
- You decide: always on, outside hours only, or for specific questions only.
- What if the assistant gets it wrong?
- You review conversations in the inbox and correct the knowledge source, and you can restrict the assistant to topics you have approved.
- Is there a limit on AI usage?
- Yes, according to your plan, and the usage is visible to you in the dashboard.